General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines.  Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 

General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines.  Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 

The Med Tech Caregiver administers medications and treatments, measures vital signs and weight; and performs other health services tasks. The Med Tech Caregiver also works with physicians, implement physician orders, and documents pertinent information. The Med Tech Caregiver works closely with home health, hospice, and emergency protocols. Acts as the facility supervisor when management staff not present. Supervises resident assistants to ensure daily completion of their duties. You report directly to the Facility Registered Nurse or the Administrator. Essential Functions/Major Responsibilities- All responsibilities are to be performed within the scope of practice per state or provincial regulations- Administers medications and treatments- Measures vital signs and weight- Collects, stores, and assures transport of certain specimens for laboratory studies- Adheres to all medication room systems per policy

The Executive Director is responsible for the efficient operations and overall management and direction of the day-to-day functions of the community in accordance with federal, state and local standards, guidelines and regulations. Hire, evaluate, coordinate, monitor performance, schedule and supervise team members in accordance with company policy. The Executive Director is also responsible for achieving and maintaining budgeted occupancy; achieving and maintaining budgetary compliance; representing the property to the community and the company; and, creating a supportive and enjoyable lifestyle for the residents.   The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.  - Assume the administrative authority, responsibility and accountability of directing the overall management and control of the activities and programs of the property, its residents and financial assets. Delegates administrative authority and responsibility for day-to-day operations to personnel in charge when absent from property. - Familiar with and responsible for the property’s compliance with corporate policies and procedures, as well as all laws, regulations, and legal requirements governing the operation of the property. Ensures that the all policies governing the property are carried out and closely monitored. - Maintain and update a weekly hot leads or other tool to monitor marketing and sales efforts and to project monthly achievements of targeted census goals. - Recruit, hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise team members in accordance with company policy. Recruitment and selection should focus on qualified candidates with interest in the care and support of seniors and individuals with mild cognitive impairment or dementia. - Develops an administrative plan and procedures to ensure clear definition of lines of responsibility, equitable workloads and adequate supervision of all team members. - Consult with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas and/or improvement of service. - Arrange for coverage of department head job duties during their absence either through delegation or personal completion of duties. - Ensure leadership team complies with their continuing education program requirements. - Assure implementation of all operating and financial controls required under company policy. Considers all expenditures within the constraints of budget. Supervises maintenance of financial records, including billing and accounts receivable. - Maintain the physical property and services necessary to support the safety, health and well-being of the residents accepted for move in. Assure that residents accepted are at appropriate level for property licensure. - Ensures provision of services to the residents with appropriate regard for the residents’ physical and mental well-being and needs, including those services identified in the residents’ pre-move in appraisal. - Ensures residents are able to attend activities and programs including community programs and arranging for transportation. - Conduct exit-interviews with residents as needed to determine areas for community improvement to provide a high level of resident satisfaction. - Provide the Home Office team with necessary interpretations of recognized standards of care and supervision. - Represent the property in dealing with outside agencies, including governmental agencies. Participate in property surveys (inspections) made by authorized government agencies. - Review and develop a plan of correction for deficiencies noted during survey inspections. - Interpret the property’s policies and procedures to team members, residents, family members, visitors, government agencies, etc. as necessary. - Develop a strong referral development program by serving as primary liaison with and taking a leadership role in the community regarding aging and dementia issues. - Develops and is responsible for continuous quality improvement at the community. 

The Med Tech Caregiver administers medications and treatments, measures vital signs and weight; and performs other health services tasks. The Med Tech Caregiver also works with physicians, implement physician orders, and documents pertinent information. The Med Tech Caregiver works closely with home health, hospice, and emergency protocols. Acts as the facility supervisor when management staff not present. Supervises resident assistants to ensure daily completion of their duties. You report directly to the Facility Registered Nurse or the Administrator. Essential Functions/Major Responsibilities- All responsibilities are to be performed within the scope of practice per state or provincial regulations- Administers medications and treatments- Measures vital signs and weight- Collects, stores, and assures transport of certain specimens for laboratory studies- Adheres to all medication room systems per policy

The Cook provides full-scope, hands on production cooking in a community Culinary program. This person is responsible for maintaining a superior level of quality service, and cleanliness at all times.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position. - Exemplify at all times community standards of cleanliness, sanitation and operational organization.- Responsible for adhering to food quality, appearance and presentation standards at all times. - Produce and serve menu cycle programs that are compliant with required Nutritional/Dietary criteria as required by local regulations and correctly prepare diets provided per policy and procedure. - Exhibit cooking standards of speed, accuracy, and efficiency. - Demonstrate knowledge in all areas of cooking preparation  and production. - Visit residents periodically to evaluate food service such as quality, quantity, temperature, and appearance; and conducts evaluations to make revisions in operations / procedures to promote improved food service. - Embrace a culture of hospitality! All team members are expected, as a condition of employment to practice excellent customer service in all interactions with residents, guests, and coworkers. - Plan, prepare, present and deliver all meals served within the property. - Maintain a sanitary work environment and conform to all local codes and policies regarding proper storage, handling and serving of food. - Inspect food storage rooms, utility/janitorial closets, etc., for upkeep and supply control. - Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies. - Maintain a clean and orderly dining room(s). - Obtain and maintain Serv Safe/Food Handler’s Permit. - As applicable, process diet changes and new diets received and cooperate in the therapeutic and regular diet plans and menus to assure they are in compliance with the physician’s orders. - Plan and prepare food items for activities, marketing and special events, as requested. - Display tact and friendliness when dealing with residents, families and visitors. - Encourage teamwork through cooperative interactions with co-workers and other departments. - Support a positive and professional image through actions and dress. - Performs other duties consistent with the position as assigned by the Director of Culinary Experience. 

The Med Tech Caregiver administers medications and treatments, measures vital signs and weight; and performs other health services tasks. The Med Tech Caregiver also works with physicians, implement physician orders, and documents pertinent information. The Med Tech Caregiver works closely with home health, hospice, and emergency protocols. Acts as the facility supervisor when management staff not present. Supervises resident assistants to ensure daily completion of their duties. You report directly to the Facility Registered Nurse or the Administrator. Essential Functions/Major Responsibilities- All responsibilities are to be performed within the scope of practice per state or provincial regulations- Administers medications and treatments- Measures vital signs and weight- Collects, stores, and assures transport of certain specimens for laboratory studies- Adheres to all medication room systems per policy

The Dishwasher provides full-scope, hands on various food service functions in a community Culinary department. Responsible for maintaining clean and sanitary condition of food service areas, facilities, and equipment. May assist in some aspects of food preparation. Is responsible for providing a superior level of quality service and cleanliness at all times. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIESThe essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.- Exemplify at all times community standards of cleanliness, sanitation and operational organization.- Responsible for adhering to food quality, appearance and presentation standards at all times.- Perform kitchen activities including: ware-washing system set-up and break down, dish washing, pot washing, general cleaning duties, storing of food and non-food supplies, and prep production.- Assist servings with setting of tables and work station areas as well as clearing tables.- Clean and sanitize production equipment, work surfaces, ware-washing system, and areas in kitchen.- Knowledge of diets provided and served correctly per policy and procedure.- Represent the community in a warm and inviting manner, which creates a positive marketing environment.- Supports creating a culture where the business decisions made in this position, along with individual team member engagement, drive top-line revenue and occupancy.- The community embraces a culture of hospitality. To that end, all team members are expected as a condition of employment to practice excellent customer service in all interactions with residents, fellow team members, and guests.- Assure resident safety.- Follow written and oral directions.- Maintain confidentiality of resident and community information.- Assist new team members in following established community policies and procedures.- Complete assignments timely, completely and accurately.- Attend all in-services as assigned or requested.- Participate in interdisciplinary team and other community meetings as assigned or requested.- Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.- Observe all community safety policies and procedures.- Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.- Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.- Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy.- Assume accountability for data contained in the team member handbook.- Observe infection control procedures.- Follow Residents’ Rights policies at all times.- Observe all community policies and procedures.- Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner.- Perform all other related duties as assigned in an effective, timely, and professional manner.

The Med Tech Caregiver administers medications and treatments, measures vital signs and weight; and performs other health services tasks. The Med Tech Caregiver also works with physicians, implement physician orders, and documents pertinent information. The Med Tech Caregiver works closely with home health, hospice, and emergency protocols. Acts as the facility supervisor when management staff not present. Supervises resident assistants to ensure daily completion of their duties. You report directly to the Facility Registered Nurse or the Administrator. Essential Functions/Major Responsibilities- All responsibilities are to be performed within the scope of practice per state or provincial regulations- Administers medications and treatments- Measures vital signs and weight- Collects, stores, and assures transport of certain specimens for laboratory studies- Adheres to all medication room systems per policy

General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines.  Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 

General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines.  Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 

General Summary:Responsible for assisting Residents in their daily living routines. Duties are performed under the indirect supervision of the Nurse or Supervisor, with established procedures and guidelines.  Essential Functions/Major ResponsibilitiesResponsible for the “Assisted Daily Living” duties and functions that allow the Residents to be clean and comfortable. i.e., transferring, mobility, bathing, changing briefs, peri-care, toileting, oral hygiene, grooming, dressing, changing bed linens, etc. Physically ensures the Residents get to appointments such as salons, transportation, activities, and meals, including pushing wheelchairs, following closely behind walkers, keeping track of and responding to schedules.Responsible for the Residents under their care & recording communications for co-workers, shift summaries and care notes. 

General Responsibilities:- Drives daily and weekly route schedules to transport residents to shopping, entertainment, worship, medical offices, etc. Also drives residents to specially schedules events. - Assists residents in and out of the bus utilizing the wheelchair lift and/or stairs, if needed. Carries and loads oxygen tanks and follows basic instructions and precautions for their use. Carries belongings, opens doors, and cautions residents on steps and other objects in their path. Opens/closes and loads/unloads walkers and wheelchairs. - Conducts daily checks of bus operation including fuel, oil, wipers, fluids and interior and exterior lights, etc. Notifies supervisor of concerns and needs. Drives bus to service center to obtain needed repairs and services. Maintains records and logs of internal and external service. - Fills the bus with gasoline and pre-approved service stations. - Ensures the interior and exterior of the bus is cleaned. Vacuums interior and collects and disposes of garbage. Wipes surfaces. Cleans windows. Washes exterior as necessary. - Responds appropriately and in a safe manner in the event of unforeseen operational malfunctions. Follows emergency procedures and ensures the protection of passengers. Ensures requirements relating to emergency exit doors, eating, drinking and smoking in or near vehicle are followed at all times. - Interacts with residents in a friendly manner providing meaningful attention and communicating concerns of resident's health to management as appropriate. - Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).- May also assist with activities and schedules events such as bingo. Runs errands for events and community as requested. 

Provides direct nursing care to residents and delegates and supervises the care provided by medication care specialists. Administers medications, performs treatments and procedures, obtains specimens as needed, completes documentation as required.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.- Document resident status as per policy.- Provide daily supervision to assigned team members and directly provide nursing care to residents as assigned.- Participate in the move in of new residents.- Assist residents with Activities of Daily Living (ADL), family/social activities and actively promote independent life-style of residents.- Respond to residents call system promptly and courteously.- Responsible for identification of resident medical and behavioral changes and the development and monitoring of care plans and re-assessment of each resident.- Provide daily report to the Community Wellness Director concerning community conditions, personnel performance, resident conditions, and needs for nursing supplies.- Provide nursing care according to physician’s orders and in conformance with recognized nursing practice, established standards, and administrative policies.- Ensure preventative, therapeutic and rehabilitative services to residents and assists in the coordination of nursing care with care rendered by other disciplines.- Make rounds with physicians, assist in examinations and/or treatment of residents and carries out orders.- Assess resident and notify attending physician and responsible party in the event of a change in the resident’s condition.- Accurately administer prescribed medications, supervise the continuity of nursing care, respond to changes in medical condition, medications or other circumstances requiring special care needs and perform first aid as required.- Provide daily supervision and leadership to assigned team members and other designated personnel in meeting the resident’s needs. Demonstrate good decision making skills. Provide written evaluation and oral counseling of assigned team members.- Assess and monitor complex resident health status and determine the appropriate nursing intervention. Develop and monitor the ongoing plan of care with resident and initiate corrective action as necessary.- Orient residents and team members to emergency procedures and respond to all emergency situations.- Complete and sign incident reports and provide follow-up as required.- Assure that all resident records are accurate, complete and all mandatory forms are on file. Through familiarity and application of community policies and procedures, assure that nursing care is practiced in full accordance with regulatory requirements, community quality standards, and resident rights.- Monitor resident environment to ensure all safety and sanitary regulations and quality standards are met or exceeded. May assist with development and presentation of in-service programs.- The community embraces a culture of hospitality. To that end, all team members are expected as a condition of employment to practice excellent customer service in all interactions with residents, fellow team members, and guests.- Follow Residents’ Rights policies at all times.- Observe all community policies and procedures.- Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures.- Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and team members.- Perform all other related duties as assigned in an effective, timely, and professional manner.

The Cook provides full-scope, hands on production cooking in a community Culinary program. This person is responsible for maintaining a superior level of quality service, and cleanliness at all times.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position. - Exemplify at all times community standards of cleanliness, sanitation and operational organization.- Responsible for adhering to food quality, appearance and presentation standards at all times. - Produce and serve menu cycle programs that are compliant with required Nutritional/Dietary criteria as required by local regulations and correctly prepare diets provided per policy and procedure. - Exhibit cooking standards of speed, accuracy, and efficiency. - Demonstrate knowledge in all areas of cooking preparation  and production. - Visit residents periodically to evaluate food service such as quality, quantity, temperature, and appearance; and conducts evaluations to make revisions in operations / procedures to promote improved food service. - Embrace a culture of hospitality! All team members are expected, as a condition of employment to practice excellent customer service in all interactions with residents, guests, and coworkers. - Plan, prepare, present and deliver all meals served within the property. - Maintain a sanitary work environment and conform to all local codes and policies regarding proper storage, handling and serving of food. - Inspect food storage rooms, utility/janitorial closets, etc., for upkeep and supply control. - Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies. - Maintain a clean and orderly dining room(s). - Obtain and maintain Serv Safe/Food Handler’s Permit. - As applicable, process diet changes and new diets received and cooperate in the therapeutic and regular diet plans and menus to assure they are in compliance with the physician’s orders. - Plan and prepare food items for activities, marketing and special events, as requested. - Display tact and friendliness when dealing with residents, families and visitors. - Encourage teamwork through cooperative interactions with co-workers and other departments. - Support a positive and professional image through actions and dress. - Performs other duties consistent with the position as assigned by the Director of Culinary Experience. 

The Concierge will create a memorable first impression by greeting and assisting visitors, families, residents; answering telephone, providing information and taking messages as required; opening and distributing mail; type file, stuff envelopes, and handle correspondence, as well as other duties specified by the Director of Community Development.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.  - Greet visitors and family members and provide non-confidential information requested - Answer the telephone promptly using the appropriate greeting for the community - Sorting mail and distributing to appropriate departments - Type and file correspondence and other information forms and materials - Adhere to and interpret resident’s rights - Adhere to and interpret the personnel policies - Use of computers, calculators, copy machines, postage machines, etc - Express concern and compassion for residents and families - Escort people, if necessary, to resident’s suites and other areas - Keep referral, mailing list and customer information up-to-date.  - Assist with data input to appropriate databases. - Assist with the processing of all required information necessary to complete a successful move-in, as requested. - Perform day-to-day clerical work connected with the position. - Ensure knowledge base remains current regarding aging, assisted living and dementia-specific care through continuing education. - Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments. - Support a positive and professional image through actions and dress. - Maintain a safe and secure environment for all team members, residents and guests, following established safety standards. - Perform other duties consistent with position as assigned by the Director of Community Development. 

Provides direct nursing care to residents and delegates and supervises the care provided by medication care specialists. Administers medications, performs treatments and procedures, obtains specimens as needed, completes documentation as required.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.- Document resident status as per policy.- Provide daily supervision to assigned team members and directly provide nursing care to residents as assigned.- Participate in the move in of new residents.- Assist residents with Activities of Daily Living (ADL), family/social activities and actively promote independent life-style of residents.- Respond to residents call system promptly and courteously.- Responsible for identification of resident medical and behavioral changes and the development and monitoring of care plans and re-assessment of each resident.- Provide daily report to the Community Wellness Director concerning community conditions, personnel performance, resident conditions, and needs for nursing supplies.- Provide nursing care according to physician’s orders and in conformance with recognized nursing practice, established standards, and administrative policies.- Ensure preventative, therapeutic and rehabilitative services to residents and assists in the coordination of nursing care with care rendered by other disciplines.- Make rounds with physicians, assist in examinations and/or treatment of residents and carries out orders.- Assess resident and notify attending physician and responsible party in the event of a change in the resident’s condition.- Accurately administer prescribed medications, supervise the continuity of nursing care, respond to changes in medical condition, medications or other circumstances requiring special care needs and perform first aid as required.- Provide daily supervision and leadership to assigned team members and other designated personnel in meeting the resident’s needs. Demonstrate good decision making skills. Provide written evaluation and oral counseling of assigned team members.- Assess and monitor complex resident health status and determine the appropriate nursing intervention. Develop and monitor the ongoing plan of care with resident and initiate corrective action as necessary.- Orient residents and team members to emergency procedures and respond to all emergency situations.- Complete and sign incident reports and provide follow-up as required.- Assure that all resident records are accurate, complete and all mandatory forms are on file. Through familiarity and application of community policies and procedures, assure that nursing care is practiced in full accordance with regulatory requirements, community quality standards, and resident rights.- Monitor resident environment to ensure all safety and sanitary regulations and quality standards are met or exceeded. May assist with development and presentation of in-service programs.- The community embraces a culture of hospitality. To that end, all team members are expected as a condition of employment to practice excellent customer service in all interactions with residents, fellow team members, and guests.- Follow Residents’ Rights policies at all times.- Observe all community policies and procedures.- Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures.- Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and team members.- Perform all other related duties as assigned in an effective, timely, and professional manner.

General Summary:Responisble for assisting the Director of Engagement in planning, scheduling and coordinating meaningful activities appropriate to the needs and interests of residents and conducive to their physical, mental and social well-being. Help to ensure the activity programs are appropriately presented by team members.  Job Functions:- Plan, coordinates, and implements the resident’s activities to meet physical, spiritual, emotional, intellectual, and social needs.- Work closely with the Department Heads to coordinate space, equipment, food, and transportation for planned events and activities.- Maintain a safe activities program, including driving, events, space, planning, mobility.- Act as a liaison between residents and the Administrator, RN, or the Resident Care Coordinator.- Responsible for the smooth, efficient, and positive operation of planned events.- Responsible for resident satisfaction and retention through the development of appropriate and timely activities that meet the needs of the Resident population.- Evaluate the capabilities, needs, and interests of new Residents and periodically of each resident.- Decorate the common areas appropriately for the time and season.- Maintain and work within the department budget.- Work cooperatively with other employees, management, residents, and their families.- Maintain a positive attitude in all aspects of your day to day activities, and represent the organization in a positive light during all events.- Complete other tasks assigned by the Administrator.- participate in on-site training as requested.- Assist as needed with marketing events- Become a full participant in the success of the organization through customer services, promotion and recruitment of new residents.

Position Summary:- Serve resident meals in a timely manner and reset tables for next meal.- Serve room trays as needed for meals.- Exemplify at all times Community standards of cleanliness, sanitation and organization.Responsible for adhering to food quality, appearance and presentation standards at all times.- Exhibit dining room appearance and presentation standards at all times.- Exemplify community standards of fully staffed, operational, and stocked dining room.- Exhibit serving standards of speed, accuracy, and efficiency.- Knowledge in areas of serving, preparation and shift organization.- Set tables and maintains work stations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.- Clear dishes from tables during and after meal service, assist with dish washing.- Serve customers using proper serving etiquette and promote an inviting dining atmosphere.- Knowledge of diets provided and served correctly per policy and procedure.- The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to uphold our culture expectations in all interactions with residents, fellow employees, and guests.

Through the combination of marketing and sales efforts, the Sales Counselor is responsible for assisting the Director of Sales and Marketing with generating and managing leads to qualify prospects and move them through the admission process for the purpose of achieving budgeted occupancy targets. With assistance, develop the community’s marketing, public relations and advertising programs to develop a growing base of referral sources, and to promote the programs provided by the community. Maintain a thorough knowledge of the community’s product and services to effectively and accurately represent the community to referral sources and prospects by spending the majority of the workweek marketing and selling inside of the community. Maintain a working knowledge of the local market trends and competitors to assist in development of sales and marketing strategies and action plans.  The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position - Collaborate with the Director of Sales and Marketing to develop an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets.- Responsible for maintaining budgeted occupancy by both generating the number of qualified inquiries, referrals, tours, and then effectively closing the sale.- Utilizing company sales methods, achieve targeted closing ratios through effective information gathering and presenting valid value-based options that “make sense” to the lead.- Receive and/or respond to all incoming calls for inquiries. Follow-up with the inquiries via effective telephone calls, cards/letters, mailing of marketing information and other means, to meet budgeted occupancy.  Enter all available information in marketing database.- Keep referral, mailing list and customer information up to date. Identify, build and develop an effective network of community and professional sources for potential resident referrals and establish relationships that assure continuing opportunities for the community through spending part of the workweek out of the community engaged in these activities.- Achieve and maintain required number of marketing contacts per week. Maintain outside referral database of qualified contacts.- Develop active referral base within the community by making personal visits and sponsoring networking functions at the community. Accurately represent the community, its services and pricing structure in all interactions.- Monitor condition of all model rooms and respite rooms daily. Ensure that all rooms are ready for tour activity. In conjunction with Sales/Marketing Director & Executive Director, furnish, decorate and appoint model and respite rooms.- Conduct morning walk-through of community to ensure readiness for community tours. Ensure all common areas needing attention are addressed at the beginning of each day, prior to any tour activity.- Assist with collection of data for the marketing report weekly.- Comfortable attending appropriate networking functions in the area.- Ensure lead database is up-to-date and accurate. Complete input of all required information (leads and activity) timely and accurately.- Assist with the processing of all required information necessary to complete a successful move-in, as requested.- Work with the Director of Sales and Marketing and the Executive Director to execute a creative marketing and advertising plan for the community, seek advertising resources, and coordinate public relations efforts.  Manage all social media platforms.- Assist with the completion of a Competitive Market Analysis at least twice a year or as directed to do so by the Director of Sales and Marketing and/or Executive Director.- Participate in daily “Stand-Up” meetings to communicate key issues within the department, if requested by Executive Director.- Perform day-to-day clerical work connected with the position.- Ensure knowledge base remains current regarding aging, assisted living and dementia-specific care through continuing education.- Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments.- Support a positive and professional image through actions and dress.- Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.- Perform other duties consistent with position as assigned by the Director of Sales and Marketing.